MECC Show

Contact Centre Technology – The Key To Increasing Corporate Productivity & Reducing Costs?

As a showcase for the future of the Middle East Contact Centre, the MECC ’16 has no regional peer.  New…

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“Unleash Big Data’s Power to Boost CX” recommends Altitude Software at Dubai MECC 2016

Innovative Customer Interaction Management Solutions on Display at Dubai Middle East Call Centre 2016 (MECC) Exhibition and Conference Altitude Software,…

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Free Seminars At MECC ’16 – Our Most Extensive Program Yet

MECC ’16 sees the biggest set of free seminars scheduled at the event ever.  To help you choose the subjects…

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Contact Centre Outsourcing – Find The Answers & Partners You Need At MECC ’16

In looking at the Outsourcing Service Providers (OSPs) participating at the MECC ’16 Exhibition and the Show pre-registration visitor’s list…

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Visiting MECC ’16 – Keep Up To Date With Industry Developments

Here at INSIGHTS, we have just crossed a major milestone in the run-up to the annual Middle East Call Centre…

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New Event To Kickstart The “Effortless Experience” Era In The Middle East

INSIGHTS, the region’s premier contact centre and customer experience specialist, has announced a new conference to kickstart the era of…

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PCCI Group Expands Leadership Team; appoints new Chief Commercial Officer

In line with its expansion plans, PCCI Group, a leader in customer experience and operations outsourcing announced the appointment of…

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PCCI Group moves Global Headquarters to Dubai

PCCI Group, a leader in customer experience and operations outsourcing, announced today that it has relocated its international headquarters to…

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Contact Centre Outsourcing Market Continues To Evolve – New Players and Contracts Keep Momentum Going.

Since its appearance over 20 years ago, the regional contact centre outsourcing market has always shown rich potential for growth. …

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Call Centre Show Dates Announced: Chance For Regional Professionals To Reinforce Their Role As Business Saviors

The dates for the annual INSIGHTS-organized 2016 Middle East Call Centre (MECC ’16) show to be held at the Dubai…

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Smart Link and its Customers Win Big At The Middle East Call Centre Awards

Smart Link BPO Solutions and Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, announced…

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CALL CENTRE SHOW AT DICEC OPENS TUESDAY

The Middle East Call Centre 2015 ( MECC ’15) Exhibition is slated to run from May 12-13 at the Dubai…

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Come Along And Enjoy The Show

Dear MECC ’15 Visitor, Around the world, customer experience (CX) as a business imperative has rocketed up the corporate agenda…

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Call Centre Show This Week To Highlight New & Innovative Outsourcing Options

The INSIGHTS-organised Middle East Call Centre 2015 ( MECC ’15) event opens in Dubai at the DICEC this Tuesday, May…

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MIDDLE EAST CALL CENTRE ’15 SHOW TO DEMONSTRATE HOW TO “FUTURE-PROOF” YOUR CONTACT CENTRE

The INSIGHTS-organised Middle East Call Centre ’15 (MECC ’15) show is taking place this week, bringing together the region’s top…

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Achieve a 360 Integrated Vision of the Customer Journey” recommends Altitude Software at MECC 2015

“Achieve a 360 Integrated Vision of the Customer Journey” recommends Altitude Software at MECC 2015 Omnichannel solutions on Display at…

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MECC ’15 To Highlight New & Innovative Outsourcing Options

The MECC events have always been an accurate barometer of and learning forum for what is happening in the regional…

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MECC Growing As Business Impact Of Better Customer Interactions Realised

The countdown to the annual Middle East Call Centre 2015 (MECC ’15) show in Dubai on May 12 – 13…

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MECC ’15 – Bigger, Better, Business-Boosting. Be There!

With about 10 weeks to go, more and more of the expanding MECC ’15 jigsaw is falling into place and…

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Awards – You Still Have Time To Apply, But Need To Act Quickly

The INSIGHTS Middle East Call Centre Awards 2015 submission preparation process is now in full swing and in multiple call…

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MECC ’15 Show on May 12-13 To Feature Expanded Conference

Hi, and I trust the new year has started off well for you. As you might expect, we are busy…

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Awards ’15 Competition Now Open

The INSIGHTS Middle East Call Centre Awards 2015 competition got off to the perfect start this year with the inaugural…

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INSIGHTS Middle East Call Centre 2015 Awards – Celebrating 10 years of Ongoing Excellence & Development

Yes, we don’t know where the time has gone either, but next May 12 will see the 10th anniversary of…

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MECC ’15 Dates Announced – Get Ready For The Biggest Regional Call Centre Event Ever !

Welcome to the first issue of the MECC ’15 newsletter. Hopefully you will have seen our initial announcement that the…

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Awards Winners To Be Announced On June 8th

The INSIGHTS Middle East Call Centre Awards 2014 competition reaches its climax at the annual Gala Dinner in Dubai on…

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MECC ’14 – More Profitable Ways To Engage Customers

The Middle East Call Centre 2014 Exhibition is slated to run from June 8-9 in Hall 7 at the Dubai…

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Altitude Software Showcases True Customer Engagement at Middle East Call Center 2014

Altitude Software Demonstrates Technology Innovation and Market Leadership at MECC 2014, Dubai International Convention Center, June 8-9, Booth A-34 Strengthened…

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UK Lifetime Achievement Award Winner To Keynote on “Social Customer Service” at MECC 14

  INSIGHTS, the organisers of the annual Middle East Call Centre (MECC) show, have announced that leading author and blogger,…

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Interactive Intelligence to Demonstrate Multichannel Solution for Contact Centre and Unified Communications at MECC 2014

Vendor to educate attendees about its industry-leading, fully integrated contact centre solution as well as share insights into multichannel communication…

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Call Centre Growth Exceeding Regional Average

The annual Middle East Call Centre 2014 show is slated for June 8/9 at the Dubai International Convention & Exhibition…

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