MECC Awards

Altitude-powered TAMKEEN Wins Award for Best Middle East Government Contact Centre in 2018

Tamkeen, a Bahrain-based semi-governmental organization tasked with making the private sector the key driver of economic development, has been recognized…

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Silah Gulf Excels At Leading Middle East Contact Centre Conference 2018

Bahrain headquartered Customer Experience Specialist Silah Gulf recently participated at The Middle East Call Centre Conference (MECC 2018), the region’s…

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Viva Kuwait Chooses Awards Night Sponsorship To Highlight Its Successful Contact Centre Strategy

Viva Telecom established its footprint in Kuwait in 2008 and given a multiple operator market, decided early on to differentiate…

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INSIGHTS Middle East Call Centre Awards Competition Reaching Its Climax

With just over two weeks to go to the big (Awards Gala Dinner) night, excitement and anticipation are building. The…

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Are You A Call Centre Problem Solver? It’s Still Not Too Late To Apply

The annual INSIGHTS Middle East Call Centre Awards completion reaches its climax on April 25th when the winners will be…

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“Problem Solver” Awards – New for 2018

The new INSIGHTS Middle East Call Centre Awards category seeks to recognise companies and individuals who have found unique and…

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Call Centre Awards Night 17 Sponsors Confirmed.

The INSIGHTS Middle East Call Centre Awards ’17 Gala Dinner takes place during the Middle East Call Centre 2017 show…

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MECC ’17 Countdown Newsletter #4

World-Class Speakers To Add Their Authority To MECC ’17 Conference Visitors to the Middle East Call Centre 2017 (MECC ’17)…

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MECC ’17 Countdown Newsletter #2

Achieving “Higher Customer Satisfaction” is the main regional contact centre goal. Momentum for the MECC ’17 event, the most important…

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MECC ’17 Countdown Newsletter #1

1. You Won’t Want To Miss This One – MECC’17 – May 16-17, Dubai. The dates for this year’s MECC…

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Eng Safwan Al Khatib receives Lifetime Achievement Award at MECC 2016

Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, announced that Eng Safwan Al…

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Smart Link and Six Clients Sweep Top Honours at Middle East Contact Centre Awards 2016

Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, today announced that it…

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INSIGHTS Awards Night Recognizes Regional Call Centre Excellence

The INSIGHTS Middle East Call Centre Awards ’16 competition reached its conclusion recently in a fun-filled Gala Dinner evening held…

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Awards Deadline Day Has Passed But FLAGS Awards Still Available

Everybody likes winning Awards but what do you do if you suddenly realize that you have left it too late…

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New Event To Kickstart The “Effortless Experience” Era In The Middle East

INSIGHTS, the region’s premier contact centre and customer experience specialist, has announced a new conference to kickstart the era of…

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Middle East Call Centre Awards – Final Reminder

The 2016 INSIGHTS Middle East Call Centre Awards competition is now in full swing and applications are coming in at…

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Contact Centre Change Is Afoot And That Means Making Sure You Are “Fully Prepared” For The Opportunities That Lay Ahead.

Hi and welcome to the first issue of the MECC ’16 Countdown newsletter, your monthly journal to keep you abreast…

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Call Centre Awards 2016 – Competition Now Open

The INSIGHTS Middle East Call Centre Awards 2016 competition recently held its annual Awareness Day on Jan 28 and the…

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Enter The Most Well-Deserved CX Awards Competition In The Middle East

The INSIGHTS Middle East CX Awards are modelled on the INSIGHTS Middle East Call Centre Awards, the only truly analytical…

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Smart Link and its Customers Win Big At The Middle East Call Centre Awards

Smart Link BPO Solutions and Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, announced…

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Awards – You Still Have Time To Apply, But Need To Act Quickly

The INSIGHTS Middle East Call Centre Awards 2015 submission preparation process is now in full swing and in multiple call…

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Awards ’15 Competition Now Open

The INSIGHTS Middle East Call Centre Awards 2015 competition got off to the perfect start this year with the inaugural…

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INSIGHTS Middle East Call Centre 2015 Awards – Celebrating 10 years of Ongoing Excellence & Development

Yes, we don’t know where the time has gone either, but next May 12 will see the 10th anniversary of…

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Awards Winners To Be Announced On June 8th

The INSIGHTS Middle East Call Centre Awards 2014 competition reaches its climax at the annual Gala Dinner in Dubai on…

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Awards Completion Reaches The All-important Nominations Stage

The Awards have reached the nominations stage. As in all competitions there are winners and losers and some call centres…

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Middle East Call Centre Awards – Bigger Than Ever

We are delighted to report that the INSIGHTS Middle East Call Centre Awards 2014 competition has witnessed its large ever…

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Awards 2014 Competition – Closing Date Fast Approaching

Applications for this year’s INSIGHTS Middle East Awards ’14 competition are pouring in at present and all the signs are…

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Awards 2014 Competition Now Open

Participation in the annual INSIGHTS Middle East Call Centre Awards competition has proven to be a very worthwhile initiative for…

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INSIGHTS Middle East Call Centre Awards 2014 Competition Opens This Month.

The region’s premier Call Centre Awards competition will be open for applications in a matter of weeks.  INSIGHTS, the organizers,…

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Middle East Call Centre Awards Night Videos

INSIGHTS Middle East Call Centre Awards Competition is the undisputed regional benchmark for remote customer interaction success. Not only is…

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