From The Outsourcing & Technology Track
- Making The Decision To Outsource
- Choosing The Right Outsourcing Partner
- Upgrading To Omnichannel (to include Social Media)
- Developing A Customer Experience (CX) Technology Strategy
From The Trends & Innovation Track
- Are Robots In Your Near Future?
- Internationally-accredited Personal & Site Certification Options
- Increasing Your NPS Score
So, as you can see, there is much to be gained at MECC ’16 this year in terms of education, but one final piece of advice. Places at the sessions are limited so be sure you get there early to ensure a seat.
For your free exhibition pass go to www.insights-me.com/mecc/expass (The MECC ’16 seminar program can be viewed at www.insights-me.com/mecc)