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Avaya Extends Contact Center Expertise to Midsize Businesses

February 2, 2014

Avaya today announced Avaya IP Office Contact Center to bring affordable, multichannel contact center functionality to midsize businesses. Purpose-built to…

MECC

Avaya Mobile Collaboration Optimizes Team Performance For Small and Mid-Size Businesses

March 7, 2012

Avaya, a global provider of business communications and collaboration systems and services, today unveiled Avaya IP Office 8.0—the new version…

IP Office

Avaya Extends Contact Center Expertise to Midsize Businesses

Avaya Mobile Collaboration Optimizes Team Performance For Small and Mid-Size Businesses

Three Rules to Win the 2021 Holiday Season

Hanging on the Telephone

Lifting Innovation With Cloud WFM

Mastering the Hybrid Retail Experience

Low-Code/No-Code AI-Enabled Chatbots

Dubai Enhances Emergency Response with Avaya’s Flare Experience

BankMuscat Chooses Avaya Unified Communications to Enhance Customer Service

Social media to revolutionalize customer service

10 Advantages Of Using An Outsourced Call Centre

How are Middle East Call Centres measuring up?

How to Measure Supervisor Performance

Team Leader Training – 10 skills new team leaders need to know.

Contact Center Challenges and Priorities for 2021: A Year Like No Other

IST Expands Cloud Customer Experience Solution Offering with PureCloud by Genesys

Interactive Intelligence to demonstrate its unique Customer Interaction Center® (CIC) solution

Dubai Enhances Emergency Response with Avaya’s Flare Experience

BankMuscat Chooses Avaya Unified Communications to Enhance Customer Service

Social media to revolutionalize customer service

10 Advantages Of Using An Outsourced Call Centre

How are Middle East Call Centres measuring up?

Egypt unrest: what price for call centres?