Tamkeen, a Bahrain-based semi-governmental organization tasked with making the private sector the key driver of economic development, has been recognized…
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Bahrain headquartered Customer Experience Specialist Silah Gulf recently participated at The Middle East Call Centre Conference (MECC 2018), the region’s…
Read More »Viva Telecom established its footprint in Kuwait in 2008 and given a multiple operator market, decided early on to differentiate…
Read More »With just over two weeks to go to the big (Awards Gala Dinner) night, excitement and anticipation are building. The…
Read More »The annual INSIGHTS Middle East Call Centre Awards completion reaches its climax on April 25th when the winners will be…
Read More »The new INSIGHTS Middle East Call Centre Awards category seeks to recognise companies and individuals who have found unique and…
Read More »The INSIGHTS Middle East Call Centre Awards ’17 Gala Dinner takes place during the Middle East Call Centre 2017 show…
Read More »World-Class Speakers To Add Their Authority To MECC ’17 Conference Visitors to the Middle East Call Centre 2017 (MECC ’17)…
Read More »Achieving “Higher Customer Satisfaction” is the main regional contact centre goal. Momentum for the MECC ’17 event, the most important…
Read More »1. You Won’t Want To Miss This One – MECC’17 – May 16-17, Dubai. The dates for this year’s MECC…
Read More »Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, announced that Eng Safwan Al…
Read More »Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, today announced that it…
Read More »The INSIGHTS Middle East Call Centre Awards ’16 competition reached its conclusion recently in a fun-filled Gala Dinner evening held…
Read More »Everybody likes winning Awards but what do you do if you suddenly realize that you have left it too late…
Read More »INSIGHTS, the region’s premier contact centre and customer experience specialist, has announced a new conference to kickstart the era of…
Read More »The 2016 INSIGHTS Middle East Call Centre Awards competition is now in full swing and applications are coming in at…
Read More »Hi and welcome to the first issue of the MECC ’16 Countdown newsletter, your monthly journal to keep you abreast…
Read More »The INSIGHTS Middle East Call Centre Awards 2016 competition recently held its annual Awareness Day on Jan 28 and the…
Read More »The INSIGHTS Middle East CX Awards are modelled on the INSIGHTS Middle East Call Centre Awards, the only truly analytical…
Read More »Smart Link BPO Solutions and Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, announced…
Read More »The INSIGHTS Middle East Call Centre Awards 2015 submission preparation process is now in full swing and in multiple call…
Read More »The INSIGHTS Middle East Call Centre Awards 2015 competition got off to the perfect start this year with the inaugural…
Read More »Yes, we don’t know where the time has gone either, but next May 12 will see the 10th anniversary of…
Read More »The INSIGHTS Middle East Call Centre Awards 2014 competition reaches its climax at the annual Gala Dinner in Dubai on…
Read More »The Awards have reached the nominations stage. As in all competitions there are winners and losers and some call centres…
Read More »We are delighted to report that the INSIGHTS Middle East Call Centre Awards 2014 competition has witnessed its large ever…
Read More »Applications for this year’s INSIGHTS Middle East Awards ’14 competition are pouring in at present and all the signs are…
Read More »Participation in the annual INSIGHTS Middle East Call Centre Awards competition has proven to be a very worthwhile initiative for…
Read More »The region’s premier Call Centre Awards competition will be open for applications in a matter of weeks. INSIGHTS, the organizers,…
Read More »INSIGHTS Middle East Call Centre Awards Competition is the undisputed regional benchmark for remote customer interaction success. Not only is…
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