Mobile Customer Service

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Excelling at Mobile Customer Service in the Middle East

The rapid advance of smartphones and the development of mobile apps have given consumers newfound freedom and convenience. The Middle…

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Avaya Enhances Customer Experience Interaction Management Portfolio

Avaya focuses on Customer Experience Interaction Management for next-generation contact centers Avaya delivers new and expanded applications for Mobile, Video…

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Interactive Intelligence Introduces New Mobile Customer Service Solution

Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is releasing a new software…

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