collaboration

Technology

Collaboration Just Might Be Your Silver Bullet

A few universal truths guide contact centers, and one is that everyone seeks “efficiency and effectiveness.” Efficiency includes timely responses…

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Technology

Leveraging UC And Collaboration

“Create opportunities for more transparency and communication, as well as an employee community for enhanced collaboration, so work becomes more…

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News

Avaya Unveils “Collaborative Cloud” Strategy and Solutions

Avaya Collaborative Cloud provides a strategic framework for cloud-based collaboration solutions using Avaya unified communications, contact center, networking and services…

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