Collaboration Just Might Be Your Silver Bullet
A few universal truths guide contact centers, and one is that everyone seeks “efficiency and effectiveness.” Efficiency includes timely responses…
Leveraging UC And Collaboration
“Create opportunities for more transparency and communication, as well as an employee community for enhanced collaboration, so work becomes more…
Avaya Unveils “Collaborative Cloud” Strategy and Solutions
Avaya Collaborative Cloud provides a strategic framework for cloud-based collaboration solutions using Avaya unified communications, contact center, networking and services…
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