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    2. Posts tagged: Customer Interaction

    Teleopti brings agility and sophistication to customer interactions for Mitel contact center customers

    The agreement will integrate Teleopti WFM with the contact center offerings for Mitel’s MiVoice Business and MX-One platforms to deliver…

    June 18, 2015
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    • Teleopti brings agility and sophistication to customer interactions for Mitel contact center customers
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    Good communications – the key to implementing a successful social media strategy

    Many organisations in the Middle East are not getting their social media outreach right. This is often down to a…

    March 7, 2012
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    • Good communications – the key to implementing a successful social media strategy
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