The 2016 INSIGHTS Middle East Call Centre Awards competition is now in full swing and applications are coming in at a steady rate. For those still considering the event, do remember that a key way to ensure a good submission is for you and your team to start filling in the submission document (plus completing the supporting documentation) as soon as possible. The deadline this year is March 31 and applying for the event in the last week of March is not going to do your chances of winning a trophy any favours against a team that have been working on it for 4 weeks already. To enroll go to www.insights-me.com/awards.
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