Avaya

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Avaya Extends Contact Center Expertise to Midsize Businesses

Avaya today announced Avaya IP Office Contact Center to bring affordable, multichannel contact center functionality to midsize businesses. Purpose-built to…

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Avaya Increases Customer Engagement with Radvision Scopia®

Avaya deploys more than 4,000 Radvision Scopia Desktop and Mobile video conferencing rooms; employees make 35,000 video calls with over…

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Avaya Enhances Customer Experience Interaction Management Portfolio

Avaya focuses on Customer Experience Interaction Management for next-generation contact centers Avaya delivers new and expanded applications for Mobile, Video…

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Video: as simple as a phone call

When Alexander Graham Bell said, “Mr. Watson — come here — I want to see you” into the liquid transmitter…

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Avaya Unveils “Collaborative Cloud” Strategy and Solutions

Avaya Collaborative Cloud provides a strategic framework for cloud-based collaboration solutions using Avaya unified communications, contact center, networking and services…

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New Ethernet Switches from Avaya Simplify Operations for Small and Midsize Enterprises and Remote Branches

Avaya ERS 3500 switches deliver enterprise-class features and cost-effective Fast and Gigabit Ethernet connectivity for small locations Automates set up…

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Airtel and Avaya announce global strategic partnership for ‘Customer Service Excellence’

Avaya to provide custom managed services to enhance contact center performance for Airtel’s operations in 20 countries across South Asia…

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MECC

Avaya Mobile Collaboration Optimizes Team Performance For Small and Mid-Size Businesses

Avaya, a global provider of business communications and collaboration systems and services, today unveiled Avaya IP Office 8.0—the new version…

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