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    2. Posts tagged: Avaya

    Avaya Extends Contact Center Expertise to Midsize Businesses

    Avaya today announced Avaya IP Office Contact Center to bring affordable, multichannel contact center functionality to midsize businesses. Purpose-built to…

    February 2, 2014
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    Avaya Increases Customer Engagement with Radvision Scopia®

    Avaya deploys more than 4,000 Radvision Scopia Desktop and Mobile video conferencing rooms; employees make 35,000 video calls with over…

    September 12, 2012
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    Avaya Enhances Customer Experience Interaction Management Portfolio

    Avaya focuses on Customer Experience Interaction Management for next-generation contact centers Avaya delivers new and expanded applications for Mobile, Video…

    June 28, 2012
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    Video: as simple as a phone call

    When Alexander Graham Bell said, “Mr. Watson — come here — I want to see you” into the liquid transmitter…

    May 27, 2012
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    Avaya Unveils “Collaborative Cloud” Strategy and Solutions

    Avaya Collaborative Cloud provides a strategic framework for cloud-based collaboration solutions using Avaya unified communications, contact center, networking and services…

    May 10, 2012
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    New Ethernet Switches from Avaya Simplify Operations for Small and Midsize Enterprises and Remote Branches

    Avaya ERS 3500 switches deliver enterprise-class features and cost-effective Fast and Gigabit Ethernet connectivity for small locations Automates set up…

    April 26, 2012
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    • New Ethernet Switches from Avaya Simplify Operations for Small and Midsize Enterprises and Remote Branches
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    Airtel and Avaya announce global strategic partnership for ‘Customer Service Excellence’

    Avaya to provide custom managed services to enhance contact center performance for Airtel’s operations in 20 countries across South Asia…

    April 22, 2012
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    Avaya Mobile Collaboration Optimizes Team Performance For Small and Mid-Size Businesses

    Avaya, a global provider of business communications and collaboration systems and services, today unveiled Avaya IP Office 8.0—the new version…

    March 7, 2012
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    • Avaya Mobile Collaboration Optimizes Team Performance For Small and Mid-Size Businesses
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