Interactive Intelligence Reports Cloud Seat Growth of 67 Percent
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has…
Dreambox Launches UAE’s Dedicated Contact Centre
Dreambox has recently launched the UAEs first hosted contact centre providing customer experience solutions aimed at the SME market. Dreambox…
Cloud Contact Centre Solutions: CIO Checklist to Reap Maximum Benefit
The growing popularity of social and mobile channels is driving a paradigm shift in customer communications. Companies are now faced…
Evaluating Financial Tradeoffs of Cloud-Based Call Center Technologies
Traditionally, call centers have acquired new technology and funded new initiatives with capital dollars. However, more and more technology is…
Interactive Intelligence Offers Cloud-Based Solution to Contact Centers in Saudi Arabia
Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced the availability of its cloud-based…
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