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    2. Posts tagged: Cloud Contact Centre

    Interactive Intelligence Reports Cloud Seat Growth of 67 Percent

    Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has…

    May 21, 2014
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    • Interactive Intelligence Reports Cloud Seat Growth of 67 Percent
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    Dreambox Launches UAE’s Dedicated Contact Centre

    Dreambox has recently launched the UAEs first hosted contact centre providing customer experience solutions aimed at the SME market. Dreambox…

    April 28, 2013
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    Cloud Contact Centre Solutions: CIO Checklist to Reap Maximum Benefit

    The growing popularity of social and mobile channels is driving a paradigm shift in customer communications. Companies are now faced…

    April 16, 2013
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    • Cloud Contact Centre Solutions: CIO Checklist to Reap Maximum Benefit
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    Evaluating Financial Tradeoffs of Cloud-Based Call Center Technologies

    Traditionally, call centers have acquired new technology and funded new initiatives with capital dollars. However, more and more technology is…

    March 12, 2012
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    Interactive Intelligence Offers Cloud-Based Solution to Contact Centers in Saudi Arabia

    Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced the availability of its cloud-based…

    March 7, 2012
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