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    2. Posts tagged: Customer Engagement

    Content Guru & Teleopti to Optimise Customer Engagement through Exciting New Partnership

    Content Guru and Teleopti have whipped up a storm in the customer engagement space with a ground-breaking fusion of best-in-class…

    August 31, 2016
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    • Content Guru & Teleopti to Optimise Customer Engagement through Exciting New Partnership
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    The Road To Analytics For Customer Engagement

    The systematic computational analysis of data or statistics”— that’s how the Oxford Dictionary defines analytics. Analyzing data has a variety…

    January 24, 2016
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    Enough of the ideas, where’s the execution?

    I’ve just had the pleasure of chairing a customer engagement conference. There were some great speakers. One of my favourites…

    October 22, 2015
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    • Enough of the ideas, where’s the execution?
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    Altitude Software Showcases True Customer Engagement at Middle East Call Center 2014

    Altitude Software Demonstrates Technology Innovation and Market Leadership at MECC 2014, Dubai International Convention Center, June 8-9, Booth A-34 Strengthened…

    June 3, 2014
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    Offense or Defense … Where Do Your Skills Take You?

    Although football season is over, the game’s basic functions provide a reasonable context for evaluating the inner workings of your…

    March 21, 2012
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    • Offense or Defense … Where Do Your Skills Take You?
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