Workforce Management

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Engaged Employees = Happy Customers

“Creating a dynamic culture that encourages employee engagement means addressing what’s important to contact center employees.” Employee engagement is more…

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Teleopti extends its commitment to innovation with a fourth R&D office following more than 3000 online votes

Teleopti, a global leader in Workforce Management (WFM), announced today that it will be launching a fourth office dedicated to…

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Teleopti release new version of their workforce management solution Teleopti CCC

Teleopti, a global provider of Workforce Management (WFM) and Telecom Expense Management (TEM) solutions, today announced the release of version…

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