Visitors to Teleopti stand at MECC 2011 will have two chances to win, instead of just one. Firstly, their need to an accurate and reliable forecaster for their contact center-free of charge- will be met. And secondly, they may go home with a Nokia E7 business smartphone at no cost.
Teleopti CCC Forecasts includes all the functionality of the forecasting module from the award winning contact centre workforce management solution Teleopti CCC. This makes it one of the most powerful, flexible and user-friendly forecasting solutions on the market – Now, on the occasion of MECC 2011, you can use it free of charge.
Main features of the Teleopti CCC Forecasts include:
• Optimize staffing through accurate and reliable forecasting.
• Reduce forecasting efforts through user-friendly interfaces and workflows.
• Suitable for all types of contact center operations, regardless of size, complexity and industry.
• Create long-term staffing budgets based on the forecasted need
New Module – Budgets
In addition, the company will be showcasing a completely new module of functionality; Budgets. This allows customers to create long-term staffing budgets based on the forecasted need as well as the available resources, while taking attrition, shrinkage, efficiency and exceptions into consideration and balancing them with new hires, contractors, overtime etc.
Visitors and attendees of MECC 2011 can exclusively read more and download at: http://forecasts.teleopti.com/home.aspx
They can also take the chance to watch a group of free of charge webinars on workforce management by registering at:
MECC Attendees: Win a Nokia E7 from Teleopti!
Meanwhile, MECC 2011 visitors are invited to a unique chance to win a Nokia E7 with compliments of Teleopti!
As soon as the exhibit halls open, drop by the Teleopti Booth E6, watch the latest demos and fill out a quick two-minute survey for your chance to win! No purchase necessary. Limit one entry per person. Drawing will be held Tuesday, June 7, 2011.
More at www.teleopti.com