Resources
We provide access to a plethora of call centre white papers and industry resources. Please register/log-in to be able to access these files and download your favorites.
- TARP’s presentation on Leadership of the Customer Experience. Download here.
- TreadMill Communications’ presentation on Automation Solutions. Download here.
- Hesham Hammam’s presentation on Getting The Maximum Return From Your Training & Development Budget. Download here.
- TreadMill Communications’ presentation on Moving to the cloud. Download here.