We provide access to a plethora of call centre white papers and industry resources. Please register/log-in to be able to access these files and download your favorites.

  • TARP’s presentation on Leadership of the Customer Experience. Download here.
  • TreadMill Communications’ presentation on Automation Solutions. Download here.
  • Hesham Hammam’s presentation on Getting The Maximum Return From Your Training & Development Budget. Download here.
  • TreadMill Communications’ presentation on Moving to the cloud. Download here.

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