The INSIGHTS-organised Middle East Call Centre ’15 (MECC ’15) show is taking place this week, bringing together the region’s top…
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With excitement building for the region’s premier call centre event on June 8/9 at the Dubai International Convention & Exhibition…
Read More »The annual MECC ’14 Conference has always catered to the practicing Call Centre manager keen to develop his staff and…
Read More »In June 2014, the Middle East Call Centre Conference and Exhibition (MECC) will welcome the region’s most renowned names in…
Read More »We have been using the above tag line of “the prefect call centre day out” for a number of years…
Read More »From our vantage point, 2014 in the region has gotten off to a stellar start with many customer-oriented projects and…
Read More »Here at MECC ’14 Central, the main news to report this month is the slew of new companies wanting to…
Read More »“Middle East Contact Centre outsourcers are enjoying a surge in demand for their services at present but what is most…
Read More »Altitude Software to demonstrate world-class contact centre solutions to MECC 2013 delegates The European Company Marks Continued Momentum with the…
Read More »Companies are using newer technologies to interact with their customers at all stages, ranging from discovery, evaluation, purchase, accessibility, usage,…
Read More »“Many organizations in the region are excited about the self-promotion potential of Social Media and in particular how the medium…
Read More »“Contact Centre technology is evolving rapidly to both make customer interactions more effective and experiential but also in helping organizations…
Read More »Hundreds of regional call centre, customer service and customer management professionals are gearing up for the annual Middle East Call…
Read More »Customer Management, to the relief of many a dissatisfied buyer, is finally being taken more seriously in the region and…
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