MIDDLE EAST CALL CENTRE ’15 SHOW TO DEMONSTRATE HOW TO “FUTURE-PROOF” YOUR CONTACT CENTRE
The INSIGHTS-organised Middle East Call Centre ’15 (MECC ’15) show is taking place this week, bringing together the region’s top…
MECC 14 Sponsorship Deals Announced
With excitement building for the region’s premier call centre event on June 8/9 at the Dubai International Convention & Exhibition…
Expanded Program To Reflect Key Regional Areas of Interest & Concern
The annual MECC ’14 Conference has always catered to the practicing Call Centre manager keen to develop his staff and…
18th Edition of Middle East Call Centre Conference & Exhibition Announced
In June 2014, the Middle East Call Centre Conference and Exhibition (MECC) will welcome the region’s most renowned names in…
MECC ’14 Exhibition – The Perfect Call Centre Day Out
We have been using the above tag line of “the prefect call centre day out” for a number of years…
MECC’14, Major Themes Crystallizing
From our vantage point, 2014 in the region has gotten off to a stellar start with many customer-oriented projects and…
MECC ’14 Countdown Newsletter #2
Here at MECC ’14 Central, the main news to report this month is the slew of new companies wanting to…
Outsourcing To Showcase It’s Flexibility At MECC’13
“Middle East Contact Centre outsourcers are enjoying a surge in demand for their services at present but what is most…
Altitude Software Joins Leading Contact Centre Event in the Middle East
Altitude Software to demonstrate world-class contact centre solutions to MECC 2013 delegates The European Company Marks Continued Momentum with the…
Drishti-Soft Solutions Highlights Presence At MECC
Companies are using newer technologies to interact with their customers at all stages, ranging from discovery, evaluation, purchase, accessibility, usage,…
Social Media – The Case For The Contact Centre
“Many organizations in the region are excited about the self-promotion potential of Social Media and in particular how the medium…
A NEW TYPE OF CEO IS EMERGING
“Contact Centre technology is evolving rapidly to both make customer interactions more effective and experiential but also in helping organizations…
Growing Use And Functionality Of Call Centres To Be Focus Of Dubai MECC’13 Event
Hundreds of regional call centre, customer service and customer management professionals are gearing up for the annual Middle East Call…
Customer Management Strategies Need To Move Up The Regional Corporate Agenda
Customer Management, to the relief of many a dissatisfied buyer, is finally being taken more seriously in the region and…
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